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Common queries answered

Frequently Asked Questions

Most standard parts of India, orders ship within 24-48 hours of receiving the order.
Mostly all orders normally arrive within 5-7 days of shipping, unless otherwise noted.
You can follow the status of your order by clicking on the link in your shipment confirmation email.
Please go to the My Account page and click on Register. Please see our Privacy Policy.
Orders that have entered the shipping process can’t be modified. But If you need to update the shipping address and the item hasn’t shipped yet, you’ll need to send us an email with the updated shipping address.
Returns must be in new original condition, unopened/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 10 business days for us to receive and process your return. Shipping and handling fees are non refundable.
The first thing you need to do is contact us, by phone or preferably by mail. Please send us as much information as possible. Include your order number, which product you ordered and what you received instead. Include pictures of the product label(s), and the picking slip.

If, despite our best efforts to carefully prepare your order, it arrives damaged than it’s our responsibility to replace the same with a new one after arrival. Please accept our sincere apologies.

To assist you with this matter, please contact our Customer Service team and send a minimum of three photos of the product you received.

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104,1st Floor, Ravi Building, 189-191, Dr. D. N. Road, Fort, Mumbai – 400 001, Maharashtra, India.

Monday to Saturday:

11am – 7pm

Free & fast shipping

Fast delivery in 5 - 7 Days

Genuine products

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