Return Policy

We care about your satisfaction. That’s why returns to Foto Centre are fast & easy! You may return it to Foto Centre, subject to the conditions and exclusions below:

Eligibility Conditions

Please read conditions below. If all conditions are not met, Foto Centre reserves the right to refuse the return or to charge a minimum 15% restocking fee.

  • All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories.
  • Foto Centre is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
  • Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
  • Refund the original purchase price only.
  • Shipping and handling fees are nonrefundable.

Final Sale & Non-returnable Items

  • Unwrapped consumable items
  • Special order merchandise or any item indicated on the website as nonreturnable.
  • Underwater equipment that has been submerged.

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model

Exchanges

Please allow 3-5 business days for mail-in exchanges to be processed

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable. 

Why Foto Centre ?

The company’s philosophy stands on the pedestal of Quality, Commitment & Excellence.

Commitment

Commitment is what transforms a promise into reality. It is the words that speak boldly of our intentions. And action that speaks louder than works. It is making the time when there is none. Commitment at FOTOCENTRE is the power to change the face of things.

Excellence

Going far beyond the call of duty, doing more than others expect….. this is what excellence is all about. And it comes from striving, maintaining the highest standards, looking after the smallest detail, going that extra mile. We strongly believe that Excellence means doing our very best in everything, in every way.

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